retiree Services

NCSD Retiree Services Contact Information

E-mail us at:

Call us at: (607) 337-3624

Employee Navigator Walkthrough

The Norwich City School District has implemented a new platform for Open Enrollment. Please click on the link above for a tutorial of this new process. If you have not received an email to log into your account, please contact Lauren Van Beers at (607) 334-1600 x5504.

Health, Dental & Vision Open Enrollment will be open for the 2024-2025 School Year from May 15th through June 15th

Post 65 Presentation

Pre 65 Presentation Flier


Don't forget to always update your contact information if you make any changes.

To update your information please contact us at or (607) 337-3624


Do you have questions or a problem regarding your current health/dental/Vision/Medicare plan?

AssuredPartners Customer Care Contact Information

If so, contact our insurance agents at Assured Partners/ENV Insurance Customer Care Center who are familiar with all of our insurance plans and happy to help! They are open Monday - Friday 8am to 5pm.


Do you wish to make changes to your MVP Health and/or Guardian Dental & Vision Insurance?

Retirees are eligible to enroll, terminate, or make changes to your health, vision, and/or dental insurance during our open enrollment period each May through June with an effective date of July 1. Information will be mailed to you at the address we have on file.

All changes can be submitted to: Norwich City School District Office, Attn: Retiree Services, 89 Midland Drive, Norwich, NY 13815. Please use the forms below. The change forms will also be included in your open enrollment packet each year.



Are you or your spouse turning 65?

At age 65 retirees and/or spouses who are no longer active employees with the Norwich City School District will no longer be eligible for the MVP Health Insurance Plan. Norwich offers a Humana Medicare Advantage Plan through DCMO BOCES. If you are interested, please see the information below and contact Retiree Services if you have any questions.

DCMO Boces Medicare Contact:

Kim Martin, Health Care Coordinator

Ph: 607-335-1299

Fax: 607-334-9848

How to Apply for Medicare Parts A and B

Humana Presentation

Medicare card


Have you submitted your irrevocable letter of intent to retire?

  • Information regarding retirement benefits can be found in your bargaining unit contract. Please contact the Retiree Services, ext. 5413, if you have any questions.

  • After we receive your letter, the retirement date will be listed on the next Board Meeting Agenda. You will receive a letter following the Board meeting.

  • Retiree Services will reach out to you a few months before you retire to check on the items listed below if we have not yet received them.


Are you continuing health insurance with Norwich?

  • Fill out the Continue/Discontinue Coverage Form for Retirees

    • Return to Retiree Services at the District Office as soon as possible.

  • If you are over 65 you have the option to enroll in the BOCES Excellus Medicare Plan that is offered by NCSD

    • You will need to include your Medicare information for both Parts A & B to enroll


Do you currently have a 403-B account?


Contact NYSTRS or NYSERS as soon as possible

retirement sign


E-mail us at:

Call us at: (607) 337-3624

Office of the Aging

  • Local Office Phone Number: 607.337.1770

  • For Medicare & Health Insurance Questions

    • 1.800.701.0501

    • 8:30-5:30 M-F, Free Service

  • website link:

Social Security Office

Anyone is eligible who is over 62 yrs. of age. This is something that must be done on your own.