District Office: 89 Midland Drive  |  Norwich, NY 13815 | P: 607.334.1600  |  F: 607.336.8652
Norwich City Schools
Technology Department

 Instructional and support technology at the Norwich City School District is supported by the South Central Regional Information Center Department (SCRIC), and Broome-Tioga BOCES Instructional Technology Integration Specialist. The SCRIC is made up of a centralized Service Desk, PC/LAN field technicians, network specialist and engineers, and IT Project Coordinators. SCRIC field support technicians and IT Project Coordinator are onsite to support all buildings in the Norwich City School District. Field support technicians implement, support, and maintain all workstations, laptops, iPads, and Chromebooks, printers, scanners and other peripherals. Technicians also support the districts wired and wireless networks.

 
In addition to our IT Project Coordinator and technicians, Norwich is also working with an Instructional Technology Integration Specialist from Broome-Tioga BOCES to help work with our staff to learn the new technologies and successfully implement their use in the classroom.
 
The Norwich City School district realizes that by Integrating technology into the everyday curriculum can be a great tool to inspire creative, collaborative, collective and efficient learning for both students and staff. Incorporating technology into that classroom will also help prepare our students who plan to attend higher education or enter the workforce after their high school careers.
Network Overview
The Norwich School District with assistance from the South Central Regional Information Center (SCRIC) maintains a total of 5 physical which serves about 1,500 districts devices and over 1600 user accounts. Devices consist of over 900 Windows based computers, 150 iPads, and 450 Google Chromebooks. The servers are located in the High School NOC with a redundant 1 Gb network connection to the internet. All devices are connected to the network via the 10 Gb fiber connection between the network closets and the NOC, and a 1 Gb fiber or copper connection to the classroom desktops. Devices can also connect to the network through the managed district-wide wireless. There are currently over 130 managed access points throughout the district running 802.11n and 802.11ac wireless standards that are connected to redundant Aruba 7210 controllers. All servers and switched in the High School NOC are connected to a 16K Symmetra UPS to protect them from sudden power surges and outages. All devices both wired and wireless are connected to the Internet through the district and regional firewall which monitors the devices, restricts web content and provided protection from outside threats. Services provided through the SCRIC include virus protection, e-mail, e-mail retention, on and off-site file backup, and data sync services for mobile devices through Microsoft Office 365 and Google Cloud services. The district also has a fully automated library system (OPALS), food services system, student management system, and camera/security systems.
Information Services and Technology
Jeffrey R. Smith
Project Coordinator of Managed IT Services
 
Maureen Smith
Instructional Technology Integration Specialist 
 
 
BT BOCES Help Service Desk: (607) 766-3800
 
            
Helpful Links
District Office: 89 Midland Drive  | Norwich, NY 13815
P: 607.334.1600  |  F: 607.336.8652

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